{"id":8697,"date":"2022-07-08T03:29:16","date_gmt":"2022-07-08T03:29:16","guid":{"rendered":"http:\/\/localhost\/dev\/mottav10\/?page_id=8697"},"modified":"2025-03-20T08:55:09","modified_gmt":"2025-03-20T08:55:09","slug":"faq-v1","status":"publish","type":"page","link":"https:\/\/rtcindia.net\/shop-now\/faq-v1\/","title":{"rendered":"FAQ v1"},"content":{"rendered":"\t\t
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\r\n\t\t\t\t\tHave questions?
\nWe have answers!\t\t\t\t<\/h2>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n\t\t\t\t\tOrders & Purchases\t\t\t\t<\/h2>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t1. What is the estimated delivery time?<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t

Orders are processed within 1-2 business days and typically delivered within:<\/p>

Metro cities: 3-5 business days<\/p>

Non-metro cities & remote areas: 5-7 business daysDelivery times may vary due to courier delays, holidays, or unforeseen circumstances.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t2. Do you charge for shipping?<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t

No, we offer free shipping on all orders across India.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t3. How can I track my order?<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t

Once your order is shipped, you will receive a tracking number via email\/SMS, which you can use to track the delivery status.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t4. What is your return policy?<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t

Returns are accepted only if the product is intact, unopened, and in its original condition with packaging, tags, and labels.<\/p>

Returns are not accepted for used, opened, or damaged products.<\/p><\/div><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t5. Can I exchange my product?<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t

We allow one-time exchange if the product has a manufacturing defect and has other accessories.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t6. Do you provide a warranty?<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t

Yes, we offer a 1-year warranty on our products.<\/p>

The warranty covers manufacturing defects but does not cover physical damage or package damage.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t7. My package arrived damaged. What should I do?<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t

If you receive a damaged package,
1. Kindly ask for open delivery to courier assistant if not allowed
2. accept the delivery and record the package damage and unboxing video and images
3. Refuse the delivery<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t8. How can I contact customer support?<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t

You can reach out to our customer support team via email or phone. Our team is happy to assist you with any queries.<\/p>


For further assistance, please contact us through our support page.<\/p><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Have questions? We have answers! Orders & Purchases 1. What is the estimated delivery time? Orders are processed within 1-2 business days and typically delivered within: Metro cities: 3-5 business days Non-metro cities & remote areas: 5-7 business daysDelivery times may vary due to courier delays, holidays, or unforeseen circumstances. 2. Do you charge for […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8697","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rtcindia.net\/shop-now\/wp-json\/wp\/v2\/pages\/8697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rtcindia.net\/shop-now\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rtcindia.net\/shop-now\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rtcindia.net\/shop-now\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/rtcindia.net\/shop-now\/wp-json\/wp\/v2\/comments?post=8697"}],"version-history":[{"count":6,"href":"https:\/\/rtcindia.net\/shop-now\/wp-json\/wp\/v2\/pages\/8697\/revisions"}],"predecessor-version":[{"id":23342,"href":"https:\/\/rtcindia.net\/shop-now\/wp-json\/wp\/v2\/pages\/8697\/revisions\/23342"}],"wp:attachment":[{"href":"https:\/\/rtcindia.net\/shop-now\/wp-json\/wp\/v2\/media?parent=8697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}