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Overview
At Rajendra Trading Corporation (RTC), we value customer satisfaction and strive to provide high-quality products. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
Returns are only accepted if the product is intact, unopened, and in the same condition as delivered.
at the time of delivery, In case of any package damage, kindly ask for open delivery to courier assistant if not allowed kindly record the package damage and unboxing video.
The product must be returned with its original packaging, tags, labels, and accessories.
Exchange
We allow one-time exchange per order.
An exchange is possible in case of a manufacturing defect. Exchanges are only accepted if the product is in good condition and meets our return criteria.
If the exchange is not available, we may offer a suitable alternative or store credit.
Warranty
We provide a 1-year warranty on our products.
The warranty covers manufacturing defects
Physical damage, package damage, or any damage caused due to mishandling is not covered under warranty.
For any return or exchange requests, please contact our customer support team within 7Days of receipt of the product. Our support executive will guide you through the process and verify the eligibility of your request.
RTC reserves the right to deny returns or exchanges if the product does not meet our policy criteria.