RTC India
Brands Built on Alliance
Orders are processed within 1-2 business days and typically delivered within:
Metro cities: 3-5 business days
Non-metro cities & remote areas: 5-7 business daysDelivery times may vary due to courier delays, holidays, or unforeseen circumstances.
No, we offer free shipping on all orders across India.
Once your order is shipped, you will receive a tracking number via email/SMS, which you can use to track the delivery status.
Returns are accepted only if the product is intact, unopened, and in its original condition with packaging, tags, and labels.
Returns are not accepted for used, opened, or damaged products.
We allow one-time exchange if the product has a manufacturing defect and has other accessories.
Yes, we offer a 1-year warranty on our products.
The warranty covers manufacturing defects but does not cover physical damage or package damage.
If you receive a damaged package, 1. Kindly ask for open delivery to courier assistant if not allowed2. accept the delivery and record the package damage and unboxing video and images3. Refuse the delivery
You can reach out to our customer support team via email or phone. Our team is happy to assist you with any queries.
For further assistance, please contact us through our support page.